Delivery updates

If you have a query about your order, please email and our team will be in contact as soon as possible.


Delivery Updates

Here you'll find the latest delivery and shipping information:

Unable to ship to the United Arab Emirates

We have recently seen an increase in orders being held at customs in the UAE and going missing. For this reason and the unresolved issues with Royal Mail's International Shipping, we have temporarily paused shipments to the UAE. We apologise for any inconvenience caused and encourage customers to browse the download centre for free digital versions of the syllabi.

Delivery time frames

Please note we dispatch items from our warehouse on business days during usual office hours only. Deliveries can take up to 10 working days. If you have a question about your order reach out to us via or via social media.

Our couriers

Update: Monday 27 February 2023

Royal Mail is experiencing severe service disruption to their international export services following a cyber incident. As a result we will be using another postal service for UK and International orders from March 2023.

Find out more

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